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SUPPORT.md

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Support

github-backup is a community-maintained project and has no guaranteed response time or paid support channel.

  • Read the README, especially preflight checks, monitoring, restore, and troubleshooting.
  • Search existing issues before opening a new one.
  • Use the bug-report template for reproducible operational defects and the feature template for proposals.
  • Include the application version, Python or container version, operating system, storage mode, sanitized configuration, command, exit code, and relevant sanitized logs.
  • Never post tokens, credentials, private repository names, private URLs, proprietary source, manifests, or backup contents.

Suspected vulnerabilities or credential/private-data exposure must be reported through the private process in SECURITY.md, not through public support channels.