NAS in Primary Storage is not coming out of maintenance mode #14406

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1. github-actions

   added

   component:primary-storage

   type:question

   on Oct 15, 2026
2. github-actions commented on Oct 15, 2026

   

   github-actionsBot

   on Oct 15, 2026 – with GitHub Actions

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   🎯 Triage report

   User reports that a NAS-backed primary storage pool is stuck in/entering maintenance mode and will not come out, and attempting to migrate running instances off of it also fails. No CloudStack version, hypervisor type, storage protocol (NFS/iSCSI/other), or error text was provided (only two screenshots), so the report cannot yet be reproduced or root-caused.

   📊 Assessment

   Dimension	Value	Reasoning
   Type	type:question	Not enough detail yet to confirm this is a reproducible bug vs. environment/config issue
   Component	component:primary-storage	Issue clearly concerns a primary storage pool stuck in maintenance mode
   Severity	n/a	Cannot assess impact/scope without version, hypervisor, and error details
   Labels	type:question, component:primary-storage	Applied per triage
   Coding agent	Not suitable	Requires live-environment investigation/reproduction before any fix can be scoped

   🔗 Similar issues

   • Cancelling Maintenance Mode on NFS Primary Storage fails to remount on KVM hosts #12690 (related) — "Cancelling Maintenance Mode on NFS Primary Storage fails to remount on KVM hosts": same general area (primary storage maintenance mode lifecycle issues) but different reported symptom, not a confirmed duplicate.

   💡 Notes and suggestions

   Missing information needed to make this actionable — please ask the author for:

   • CloudStack management server version (e.g. 4.18, 4.19, 4.20) and hypervisor type (KVM, VMware, XenServer)
   • Storage protocol/type of the "NAS" (NFS, iSCSI, SMB/CIFS?) and how it's registered as primary storage
   • The exact error message text (not just a screenshot) shown when: (a) exiting maintenance mode, and (b) attempting to migrate volumes off the pool
   • Management server logs around the time of the failed maintenance-mode transition and failed migration (grep -i "maintenance\|migrat" in management-server.log)
   • Current state of the storage pool in list_storage_pools / database (storage_pool table status column) and state of affected volumes (list_volumes)

   Once these details are available, compare against #12690 to determine if it's the same root cause (stale pool state preventing NFS remount) or a distinct issue.

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3. apache

   locked and limited conversation to collaborators on Oct 19, 2026
4. DaanHoogland

   converted this issue into a discussion #14440 on Oct 19, 2026
5. DaanHoogland

   added this to the unplanned milestone on Oct 19, 2026